FAQ s
This page includes the most frequently asked questions and answers to these questions
Check the local Carring service hours on the APP map.
You have 4 free hours within the local Carring service hours.
No, you only can get one Carring Cart so, more people can benefit the service for free.
Return service is available 24h.
If you exceed the time limit, economic penalties will be applied: 5€ for the first one, 160€ after 24 hours, and you will receive the 50% from the 160€ if you return the cart within the following 72 hours.
Leave broken cart at the back of the station point you got the Carring Cart. Look at the signage.
Make sure you are logged in to the correct profile. If problem persists, contact to info@carring.eu
A valid credit cart is required to use the service. Your full name, Expiry Date and CVV must be introduced into your profile.
Minors cannot use the service except from 16 till 18 age hom must fill out the Authorisation for minors form. A confirmation email will be sent within 24 hours after.